Separate the count from the expectation
In a blind count, the person counting does not see the expected quantity during the initial observation. This helps keep the count focused on what is physically present. It does not replace clear instructions or careful identification.
Define what is being counted
Specify the location, item, package or lot where relevant, and the unit of measure. Define how stock movements will be controlled or recorded during the session. Without a common cutoff, a correct count and a correct system balance can still appear to disagree.
Capture the observation
Record the count, counter and time. Keep the first observation when a recount is required. An unexplained overwrite loses useful evidence about how a variance was resolved.
Investigate the difference
Review receipts, transfers, picking activity and unit conversions around the cutoff. Assign a recount when appropriate and record the reason for the final conclusion. Avoid treating every difference as shrink before the evidence has been reviewed.
Keep adjustment authority clear
A count result is evidence. An inventory adjustment is a separate controlled action. Use the organization’s approved authorization process and authoritative system for corrections, then verify the result. Track unresolved exceptions until they are closed.
Let’s get to the root of it.
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